We offer nationwide delivery within the U.K., with potential surcharges for certain areas such as the Highlands and Islands.

Before scheduling tradesmen or fitters, please ensure you have received your order. We cannot be held responsible for cancellations resulting from booking fittings before delivery completion.

Delivery Pricing

  • £4.98 - Vinyl swatch orders: sent via 2nd class Royal Mail, please allow 5 working days
  • £21.54 - Order values between £4.98 and £200.00
  • £36.00 - Order values between £200.01 and £499.99
  • FREE - Order values over £500.00

If you reside in the Highlands, islands, or surcharge postcodes, the 'free over £500' rule will not be valid. Please contact us for more information.

Order Lead Times

  • Standard-sized or stock-sized doors - Lead time: 5-10 working days (excluding IKEA PAX compatible and made-to-measure items)
  • Made-to-measure items - Lead time: up to 7 to 10 working days on average
  • IKEA PAX compatible doors - Lead time: 7-10 working days
  • Standard-size wardrobe and kitchen doors - Some items are stocked while others are made to order, resulting in varying lead times. Stock items: 5-7 working days, non-stock: 7-10 working days

Delivery Process

  • Delivery is a one-man service, limited to delivering to the front door only.
  • If you reside in an upstairs flat or similar setup, the driver will only deliver to the main entrance door.
  • Delivery does not include an allocated time slot and typically occurs between 8 am to 6 pm on the delivery day.

Order Processing

We wait 48 hours (excluding weekends and public holidays) before processing your order to allow for potential cancellations. After this period:

  • You will receive an estimated dispatch date via email.
  • Delivery notifications will be sent 24 to 48 hours before the set delivery date. Please check your inbox, including the spam folder.

*For special deliveries to areas such as Northern Ireland, Isle of Man, Scilly Isles, Isle of Wight, etc., please contact us for a quotation.

Checking and Reporting

For further inquiries, please call our office at 01233 820764.